Insurance regulator tells insurers to ease payments to flood-hit life policyholders, Kantipur reports
The Insurance Authority has issued an eight-point directive telling insurers how to make payments easier for life policyholders hit by the Bhotekoshi flood of Bhadau 10 (August 26), Kantipur reported on Tuesday. None of the other reports read for this digest carried it, and the directive's own text has not been published where it could be read.
Policyholders affected by the flood get up to six months of grace, free of interest, on premiums and policy-loan instalments, according to the report. Insurers may also use their own copy of a policy when the original was lost, and must hand out copies free of charge.
Two points deal with the dead and the missing. A claim on a death can rest on a recommendation letter from the body or official authorised to certify a flood death or disappearance. For an insured person who is still missing, the insurer pays the death claim once the claimant signs a letter accepting legal action if that person turns up alive.
The report gives no date for the directive. It also leaves open when the six months start, from the flood or from the directive, and it sets no deadline for claims.
This is a different step from the Authority's September procedure for property claims, which waived reporting deadlines and cut paperwork, Republica reported then.
Why it matters: Claims from the flood came to Rs 20.98 billion by Asoj 12 (September 28), of which only about Rs 6.75 million had been paid, Kantipur reported on September 30. No newer total has been reported, and the directive's report does not say how many life policies are involved.